Firestone Complete Auto Care in Houston, TX has built a strong reputation for reliable and friendly auto service since 1926. Customers appreciate the comprehensive range of services offered, including tire sales, oil changes, brake inspections, engine repairs, coolant flushes, and safety checks. The staff is described as kind, professional, and honest, with many reviewers highlighting the helpfulness and fairness of team members, especially managers who are known for taking good care of customers. The service quality is consistently praised for being fast, skillful, and affordable. Customers also value the integrity of the team, noting that they can trust the advice and work performed. The waiting area is considered a bonus, allowing some to use it as a workspace during service. Even when minor issues like nails in tires occur, staff respond quickly and helpfully, providing clear communication and assistance without hesitation. Overall, Firestone Complete Auto Care is seen as a trustworthy and customer-focused business that handles vehicle maintenance and repairs with expertise and care. Those who visit often recommend it for its honest service, friendly staff, and thorough work, making it a go-to place for vehicle needs in Houston.
Friendly as usual! Even though my request was a rather minor one, they handled it quickly. It was done to my satisfaction. Can you get better than this?
March 2025
A little long for two new tires (over an hour) but I have patience. The gentleman behind the counter was very kind and kept me informed.
March 2025
Very knowledgeable, professional, reasonable price and kind
