Firestone Complete Auto Care in Houston is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The crew is courteous, professional, and friendly, with knowledgeable and expert technicians. The store is very clean. Service is done timely, correctly, and efficiently with reasonable wait times, getting customers back on the road without the need for follow-up appointments. They provide comprehensive solutions for every make and model, handling specific jobs other shops decline. Services include oil changes, brake inspections, engine repairs, tire sales, alignments, and AC repair. The main downside noted is that costs for labor and parts can be significantly more expensive than other shops. Overall, customers report a no-fuss experience and express high satisfaction with the reliable and accurate work completed.
Excellent customer service!! Shout out to Erick who kept me in the loop never let me down.
April 2025
Very efficient service and friendly staff, Super fast response, the work is always Excellent !!!....John and Eric are outstanding.
July 2024
No fuss service. I needed 2 front tires. Only had one in stock. I left my car there and picked up next day after the other tire was delivered and after. work
