Firestone Complete Auto Care in Houston, TX, has built a strong reputation for reliable and affordable auto care since 1926. Customers appreciate the comprehensive services offered, including tire sales, oil changes, brake inspections, and engine repairs for all vehicle makes and models. Many reviews highlight the friendly and professional customer service provided by staff members, with particular praise for employees who are helpful, caring, and attentive to customer needs. The location is known for quick and efficient service, especially in urgent situations like tire repairs, with staff working to get customers back on the road swiftly. Customers also note that prices are often lower than dealerships and competitors, making it a cost-effective choice. While waiting times for certain services like oil changes can be a bit long, the overall experience consistently receives positive feedback. Long-term customers commend the staff for their ongoing excellent service, attention to detail, and willingness to go the extra mile in caring for both the vehicles and the customers. Firestone Complete Auto Care remains a trusted, friendly, and professional auto care provider in Houston.
Vanessa was of great help!! she went the extra mile to help me today and also offered me a great deal on my tires! I honestly loved her attitude and customer service! I will definitely come back again and also I highly recommend to others.
June 2025
Excellent service and fast. I really appreciate that.
May 2025
I had a nail in my tire and travel tomorrow morning. I came in and they quickly fixed put a new tire on. I appreciate them for taking care of me quickly.
