Firestone Complete Auto Care in Houston, TX, located at 8430 Hwy 6 N, has earned a strong reputation for reliable and friendly auto care. Customers appreciate the knowledgeable and courteous staff, with many noting the excellent customer service and clear communication throughout the process. The team consistently keeps clients informed about the status of services and adheres to scheduled times, often completing repairs and inspections faster than expected. Jeff, a staff member, is described as laidback, courteous, and very knowledgeable, providing honest quotes and efficient service, such as completing state inspections in less than 20 minutes. Customers also highlight the mechanic, Peter, for doing great work and offering honest, discounted pricing. The shop is praised for its honesty and professionalism, making clients feel at ease and valued. Whether for routine maintenance like oil changes and brake inspections or more complex repairs, Firestone provides comprehensive solutions for all vehicle makes and models. With consistent positive experiences and a commitment to quality, Firestone Complete Auto Care remains a trusted choice for auto services in the Houston area.
So happy with Firestone’s patience, professionalism and smiles during these last few days dealing with a warranty company. Jeff and Aracely went above and beyond. As well as the guys working in the shop. I highly recommend this location.
July 2025
Jeff and Aracely are the best! They took care of us to make sure we are safe on our weekend trip. Best customer service.
July 2025
they do great work, they're super fast, i highly recommend firestone for any and all vehicle servicing
