Extra Space Storage located at 10640 Hempstead Rd in Houston, TX offers a wide range of secure and accessible storage options. The facility features a large selection of units, including climate-controlled and non-climate-controlled units, drive-up access, and parking spaces for vehicles and RVs. The wide drive aisles, electronic gate access, multiple entrance and exit gates, and security measures such as on-site management and exceptional security systems ensure a safe and convenient experience. The staff is known for their helpfulness, professionalism, and friendly attitude, making the rental process smooth and straightforward. Many customers praise the cleanliness and maintained condition of the units, describing the staff as knowledgeable, attentive, and caring. Reviews highlight the staff members' kindness, patience, and willingness to go above and beyond, often providing useful information, unit inspections, and even small gestures like offering water. Customers appreciate the competitive pricing and the ease of moving in, with some noting significant benefits such as decluttering their homes. Overall, Extra Space Storage is recognized for its excellent customer service, secure environment, and well-maintained facility, making it a reliable choice for storage needs in Houston.
Pedro was great! When I arrived at the location Pedro took me to the unit I rented. He also explained to me clearly my monthly rate and how to access the facility during open hours. And the price is very good. I would highly recommend this location!
October 2025
Pedro was amazing! He helped us so much by providing clear and useful information, offering great solutions to our questions, and going above and beyond to make sure we were taken care of. He was extremely kind, attentive, and even offered us water, which was such a thoughtful gesture. We truly appreciated his help —... read full comment
September 2025
The facility is secure and easily accessible. The staff was incredibly helpful and made the rental process smooth and straightforward. Having this extra space has allowed me to declutter my home and keep my belongings organized. I highly recommend this location to anyone in need of additional storage solutions!
