Hamilton Ace Hardware is known for its friendly and helpful staff who go above and beyond to assist customers. Several reviews highlight the excellent customer service, with employees like Valerie making shopping easy and enjoyable, and others providing helpful advice and guidance on products. Customers appreciate the store's good prices and availability of products, often mentioning that staff are willing to show where items are and explain how they work. The team is described as chill, approachable, and capable of making customers feel comfortable, with some staff even joking around to create a welcoming atmosphere. Notably, employees are attentive and accommodating, even stopping their lunch to assist customers outside regular hours. Overall, Hamilton Ace Hardware offers a combination of good service, friendly staff, and a helpful shopping environment that keeps customers coming back.
Great shopping experience and knowledgeable staff!!
May 2023
Been there several times, and it's a great place to get good tools and hardware.
March 2023
Rocky was freaking awesome ??!!! Man he was so helpful!! I’ve been to Home Depot, Lowe’s, & couldn’t find no solution! I’m from a small town and I knew Ace might have the answers and they did!!! Man I was so thankful!!!!! I needed this!!! I was going crazy!!!