Hertz Car Rental - Houston - Jones Road
Hertz,
Car RentalHours:
9803 Jones Rd, Houston TX 77065 Hours
About Hertz Car Rental - Houston - Jones Road
Hertz Car Rental - Houston - Jersey Village HLE is a highly regarded rental location known for its friendly and professional staff. Customers consistently highlight the easy rental procedure and exceptional service provided by team members, particularly the manager and staff like Danielle and Joshua. Many reviewers express their appreciation for the clean and well-maintained vehicles available, as well as the transparent pricing offered at this location. The pick-up service is also praised, contributing to a smooth rental experience. Frequent renters note that this Hertz location stands out compared to competitors, with some stating they will choose it over other rental services in the future. Overall, customers recommend this location for its high-quality vehicles and excellent customer service, making it a top choice for anyone in need of a rental car in Houston.
Most Recent Reviews
April 2026
Shae is the best person to ever exist in this business she always has great energy attitude very professional and very knowledgeable I love renting from the Jones location the BEST car rental experience I’ve ever had
March 2026
The manager was fantastic. After two reservations that glitched in the system somehow, she told me to just come to the office and she'd take care of my reservation. And that's exactly what happened. She fixed the problem and put me in a better vehicle than I expected. Excellent customer service.
October 2025
Hertz does not disappoint as always. The ladies were welcoming and friendly. The store is clean and parking is not a problem. Danielle is pleasant and customer friendly, and very helpful. If you’re nearby, go to this branch, you will get taken cared of
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