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March 2024 by Karl Echiverri
Rhoenia is incredible and dedicated several hours to ensure everything was perfect for us. On the other hand, I was disgusted by Barbara Coleman's behavior. I overheard her making disparaging comments, criticizing me for allegedly trying to evade paying my student loans and judging me for needing loans to finance my education. She wasn't even my assigned tax professional, so lacked any understanding of my financial situation. Furthermore, she spoke at a volume that allowed others to overhear easily. When I approached her desk to let her know that I had heard every word, she failed to make eye contact, acknowledge my presence, or offer an apology. What a disgusting person! I am so relieved that I wasn't assigned to Barbara.
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March 2024 by Oyinna Agana
My preparer, Henry, was very knowledgeable, courteous, and efficient. I am so glad because my tax situation this year was very complex.
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February 2024 by Rigo Chicaz
Great service and answer all questions and concerns ??
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December 2023 by Adrienne Rittmann
Joseph was a pleasure to work with. He was sweet and thorough! Thank you for your help Joseph, I appreciate you!
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July 2023 by Monique McAfee
My tax rep was so through and sweet
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February 2023 by aziel ticas
Rosibel Montoya is by far the best tax prep I've ever had! She has been doing my families taxes for years now and I can always count on her!
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February 2023 by Aretha Johnson
H&R Block staff are professional, friendly, and caring to your tax needs.
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February 2023 by Carmella Walker
Excellent - quickI have used several years now.
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February 2023 by Mark Luna
Did the taxes here service was great
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November 2022 by D P.
Tax Preparer with 15+ years experience did an awful job, I would not recommend HR block. First they quote, then with same exact paperwork price goes up at very end.They get your social security and other data entry work wrong.HR block makes excuses and wastes hours of your time forcing to come back in person several times.Some good people here, the bad apples that have been her 15+ doing bad taxes make it not worth coming.
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April 2022 by Thelma Pitre
I was amazed by waiting at the last min. I called and mrs. Barbarab. Filled me in with an appointment at 8:30pm she went out of her to help me and I appreciate her.
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April 2022 by Susheendhar Raj
This is the first time I submitting in USA. Going by the reputation and WOM , I have chosen the H&R block.I have filed my Tax returns with H & R block Kirby drive office. The whole process was smooth and submitted along with the ITIN application for my dependents. Then I sent through USPS. Exactly in a month , I got the ITIN for dependents but to my surprise even after 3 months i cant check with my status of refund onlineI have paid for whatever additional services for H& R when I was filing. Now even I cant speak with anyone in the office now and all I got is you will receive a call back. Till now, No one have helped me a bit in this. H& R block app saying that they cant pull my records. Seriously .. This can be done online even for starter but people believe in the so called Tax pro consultants and reaching H&R block . We ended with huge disappointmentI was left unanswered again and my earnings is just went in vain for paying the additional services
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April 2022 by Tc
The woman helping me was pleasant and had an amazing attitude was very professional I was very impressed by her kindness and personality
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April 2022 by Maricela Soto
Terrible experience. Horrible service! They scheduled an appointment for me, and when I got there they tell me there’s no one there to help me. I drove 40 minutes to this appointment! Would definitely never come back.
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April 2022 by Justyc Brown
It was a 5 but when I came in to pay my fee I was told that I would get 25% off the day before and I didn't get it because miss pragni was running a little late so the other lady who helped started to argue with another one of her coworkers and she was so mad I couldn't get her to do it...miss pragni was very nice it's the lady who finished the return that made the experience awkward
