James Avery Artisan Jewelry creates charms, rings, necklaces, bracelets and earrings inspired by love, family, friendship and faith. Its jewelry is still designed and produced in Texas Hill Country workshops. The store provides great customer service and a wonderful experience. Staff members are described as sweet, professional, patient, helpful, awesome and extremely nice. They assist with selecting items, rearranging charms, answering questions and preparing orders promptly. The team is also welcoming and ensures customers are comfortable, even helping with putting bracelets back on. They are willing to hurry on orders and help with discounts. The overall vibe is positive, making for a great day and a highly recommended shopping experience.
I just want to say kudos to Mariana and Leslie both of them are amazing but were also patient and helpful today with my return and purchases I did. (late Christmas shopper over here). Thank you ladies! Keep up the great customer service
December 2025
I so love the vibe and the ladies that work here.Andrea is so sweet and professional.Alexandra was so patient in assiting me with rearranging my charms to my comfort level.Great job ladies for making my day!
December 2025
Kim was great! Had a few questions about a bracelet since it was a gift and she helped me out perfectly with that, Erica ended up helping me with my bracelet, both girls were very sweet. Thank you so much!