Journeys in Memorial Mall offers a positive shopping experience with friendly and attentive staff. Customers appreciate the helpfulness of employees who go above and beyond to assist, recommend shoes, and provide great customer service. Employees display a good attitude and patience, making customers feel welcomed and valued. The store has a variety of shoes and good prices, making it a convenient choice for shoppers. Some feedback highlights the helpfulness of staff, especially one employee who made the visit enjoyable and even motivated a purchase. However, there is a note about socks sold in the store needing improvement, as some customers find them uncomfortable. Overall, Journeys is appreciated for its friendly staff, good selection, and better experience compared to other stores in the mall.
Great experience! Phillip had an awesome, positive attitude.
July 2025
Chase went above and beyond for me. He brought out the shoes I wanted and few other recommendations. I ended up buying the shoes he suggested instead of the ones I thought I wanted. He was very kind & patient.
October 2023
Very crowded. The employees were very nice and helpful. I don't think the AC was working it was very hot.
