Journeys in Memorial Mall offers a positive shopping experience with friendly and attentive staff. Customers appreciate the helpfulness of employees who go above and beyond to assist, recommend shoes, and provide great customer service. Employees display a good attitude and patience, making customers feel welcomed and valued. The store has a variety of shoes and good prices, making it a convenient choice for shoppers. Some feedback highlights the helpfulness of staff, especially one employee who made the visit enjoyable and even motivated a purchase. However, there is a note about socks sold in the store needing improvement, as some customers find them uncomfortable. Overall, Journeys is appreciated for its friendly staff, good selection, and better experience compared to other stores in the mall.
Chase was amazing he went above & beyond to help me find a shoe & he was so kind & accommodating I really appreciate it made my birthday very special
March 2026
Mason, or 724131 (young, skinnny tall gentleman) salesperson accord to my receipt was SO NICE. He not only gave me the option i was looking for, but pulled other options that made me want to get two pairs of shoes! He was such a good salesperson. I hope they give his kudos.
October 2025
Kimberly is so sweet, but she deserves it because she was so helpful and complimentary. Greg’s customer service.
