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“Dexter was so super helpful and knowledgeable! I definitely recommend coming here if you want a great customer service experience as you learn about guns and safety.”
“I can’t give a big enough positive review for the bike team at the Memorial City location. They helped us assemble our toddlers first bike, did a bunch of final tweaks, and were just so kind and helpful along the way. We’re big fans and can’t wait to see them for all our future biking needs!”
“The person that helped us his name was Pat and he was very knowledgeable and he helped us so much The doctor had told my husband to go there and it was wonderful they helped us so much thank you”
“Had a great experience. The skates I bought were giving me some trouble, so I booked a comfort fitting. The folks did a great job getting my skates right so that I didn't have any issues while skating, even going longer than the scheduled time to make sure the problem was solved. I highly recommend this store.”
“Fantastic selection, knowledgeable staff, and the store is set up in a very organized manner. Best place in Houston for hunting supplies. Skip the box box stores and go to the experts.”
“Long time shopper and love the store have a otf knife the had needed some repair they took care of me and my dad and got my knife sharp and running smooth within a few minutes. Awesome service and awesome selection”
“This is an awkward situation, I'll admit...
This staff was great to me. No questions asked..
However, I just spent almost $2,700 getting everything I needed from this store and things were going great until I came to exchange a bag.
Winston, the General Manager (great guy), verbally told me how much the new bag cost..($600)
And he mentioned that the bag I was exchanging would bring the cost down to $300 out of pocket, after the exchange..
Again, everything was fine at that point.. I didn't bat an eye.
Paid the $300 difference.. mentioned that if I hadn't already written them a 5 start review, I would be as soon as I got to where I was headed.. and left the store..
While at a red light, I noticed the tag on the $600 golf bag I just purchased said it was only $296.99
Obviously confused and a lil disappointed, I called Winston back on the phone to see what can be done..
Winston apologized and explained it away as an oversight. But said that there's nothing he can do about it. He said it hasn't been on sale for years and he didn't realize it was improperly priced..
In that moment I told him I didn't think that was good enough and wasn't comfortable with where he was willing to leave this situation..
He again apologized and we ended the call..
Now, here's a lil bit about my background..
I currently own and operate a barbershop.
I'm a former GM and DM for AT&T.
Former GM for Sleep Number.
Formerly in leadership for several other companies in retail/customer service/restaurant industries, respectively..
I mention my background to make a point...
I know and understand that things happen and being a GM is a lot of work..
But you don't earn your money as a GM when things are going smoothly..
You earn your money when you problem solve your way thru difficult situations..
In my experience, this isn't even a difficult situation.. but, in fairness I've never been the GM of PXG.
But I do know that in every role as a GM.. or even when I was a lead at Sprint cellular I had the ability to correct pricing issues like this.
I'm not saying Winston should have given me the $300 I overpaid back, but he offered ZERO compromise or concessions..
What's wild is he even expected that I was gonna write a review.
So he KNEW this was coming.
Again, I just spent almost $2,700 ($2,400 the 1st time & $300 just today.. )
I'd bet my life that if I went to ANY other retail store and bought whatever they put in front of me I'd be offered a few more concessions than a simple 'my bad'
You guys have my contact information.
Please have a DM reach out before I return evening and escalate this issue.
Thanks for your attention to this matter.
****1/6/2026 update****
Winston gave me a call to make matter right! He did just that! All is good! ???”
“Now that I'm retired, I've become a more frequent bowler. But trouble is, the ball I've had for the past several years has been feeling too tight on my thumb.
Well, Nick at Carol Norman's Pro Shop located inside Del Mar Lanes here in NW Houston solved that problem quickly. He sized my thumb to a better-fitting template - and then widened the diameter on the thumb hole.
Now perhaps my release will start feeling more consistent. Thank you, Nick!”
“I was visiting from Fort Worth, I found Landon and Rob very knowledgeable and professional. I'll make sure to stop busy next time visiting Houston. Thanks again for a wonderful experience.”
“Alfred helped us buy purchase an e-bike. He was very knowledgeable about the products they sell. Because of his knowledge and recommendation we purchased a haro bike. My daughter can’t wait to ride her new bike”
“I had a great experience purchasing a billiards table from International Billiards. Very knowledgeable folks and the guys that came to setup my table were super helpful and efficient. I'll definitely be going back when it's time to upgrade! 10/10!”
“Very pleased with the prices on their variety of products. Bought 2 large dog crates on this visit. Very competitive pricing. Planning a return trip for other items.”
“Give Molly a raise!! I’ve only bought running shoes from this specific Fleet Feet for the past 3 years but this is my first time leaving a review because I had an amazing experience. I came in without knowing what exactly I wanted and Molly was incredibly helpful. She asked thorough questions and was super patient with me. She immediately understood my situation with my feet and brought out a pair of shoes that fit perfectly on the first try and it was a super cute color too. 100/10 would definitely recommend going here”
“John was attentive and informative. He was able to help me decide on a set of Yakima Jayhooks as the best application for attaching a kayak to my tacoma's roof rack.”
“Dean and the staff are awesome. I showed up when they had closed to do inventory and he still welcomed me in and took time to get me for skates and sharpened them. If you need slates sharpened or a knowledgeable staff who are happy to help then this is the place. Also their prices are better than what you will find online. Can’t recommend enough”
“I've encountered Steve twice at this FF, and he's always been sweet and knowledgeable about sizing and shoes. I got my Hokas, and my fiancé loved his NB! The customer service 10/10.”
“Tony really went above and beyond to find me a pair of that will change my work days forever.
It’s a little things in life and I’m truly thankful ??”
“This shop is the real deal, vibe and all. It's very cozy and you are treated like the most important person in the alley. I walked in ready to spend over 200 bucks and I was guided to a better choice for me which was less than half of that. They are not here to rip you off, but to find the perfect solution. They even made my ball matte as I requested!
Do not be afraid to ask any bowling questions. They will be answered, and you will get tips from the Mr. James & Co.
I am a beginner and explained exactly what I wanted and my bowling technique, etc, and with follow up questions I was fitted perfectly. My custom ball was done in less than an hour and they made sure I left without any concerns and reiterated that should I ever have any issues they will address them.
I cannot recommend this place enough, especially if you are a beginner. Pros through and through, and I wish them the best in the business and any future endeavors. Mr. James and Matt are the kind of people you have a beer with and just talk the day away.”
“Store is so well organized and staff incredibly helpful. We needed a last minute personalized gift and the store delivered in less than 10 minutes!!! Will definitely be returning often.”
“I really love this place. There's no pressure to buy anything—they're genuinely focused on helping you. I went in looking for a specific pair of shoes they didn’t have, and instead of trying to sell me something else, they kindly suggested other places where I might find them. My friend ended up buying a pair, but I never felt any pressure. The staff is always friendly, helpful, and honest. It’s refreshing to shop somewhere that truly puts the customer first”
“Daniel was awesome!! Very helpful and informative and answered all of our questions. Didn't try to push us and gave us very honest answers to our questions.”
“I found it on Facebook and drove about like 40 min but it was worth it my cousin liked the Messi jersey and I got myself a nice Inter Milan jersey I’m definitely coming back there even tho is 40 min away from but it’s worth it !”
“I found Samina's store while shopping at the mall. I visited twice during my stay in Houston and Samina rembembered me on my second visit, which was two weeks later! Thank you for the lovely conversation and wonderful service!”
“I had a great experience thanks to Kinley’s excellent customer service. Kinley was professional, patient, and very helpful throughout the entire process. She answered all my questions clearly and made everything much easier for me. I really appreciated the quick responses, positive attitude, and willingness to help. It’s rare to find someone so dedicated to providing great service, and Kinley truly went above and beyond.”
“Never leave reviews but Houston Sports Connection is simply the best. Everyone is super knowledgeable and welcoming. Been going since I was a kid. Hands down the best.”
“I wish they would carry bigger sizes for women. They run until size 10 and hardly find anything. Other than that great selection of shoes. Pricing omis ok what can you expect everywhere is expensive now a day.”
“I recently visited the Nike store in City Center, and I have to say, the staff there are fantastic! They were incredibly helpful in assisting me with my purchase. Not only did they provide great advice on the best pair of Nikes for my needs, but they also helped me secure an amazing deal. Their friendly and knowledgeable approach made my shopping experience enjoyable. I highly recommend this store to anyone looking for quality footwear and excellent customer service!”
“Whether you lift in a rats nest or a snake pit getRX’d has quality equipment for a good value so you can dominate the beach with your toned sleek physique as locals gasp in shock, admiration, and downright jealousy and spite”
10AM - 6PM
6541 Hwy 6 N, Houston
Sporting Goods
“Brought some Nike Tiempos during black friday sale! Had an amazing deal for 70% off. The Staff was very helpful when I was trying to figure what type of cleats i wanted to get”
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“Raheem was very helpful when I called with questions about how to select strings and tension. We placed the order and are looking forward to the racquet arriving. Thanks!”