Kroger Bakery is a store with high prices and few decent deals, but it offers items exclusive to Kroger. The staff at the bakery is professional, with efficient service and personalized attention. The store is clean with sufficient parking and shopping baskets. The camera monitoring system is adequate both inside and outside. Specific staff members like Ms. Mayra, Mr. Tyrone, Ms. Carmen, and Ms. Veronica are highlighted for their professionalism and excellent customer service.
This location is disappointing. The shelves are never stocked, the lines are always long, and it's consistently understaffed. The managers are never around when needed.
July 2024
Today.... every item that I needed was in stock! The store wasn't too crowded, and check out was a breeze. Great customer service.
June 2024
This is hands down one of the most rundown Krogers in Houston. The restrooms are always dirty and pray to God you never have to go to Guest Care. They take forever to help you. Oh, and if you're not a fan of self-checkout, stay clear as it's common to see only one register open.
