Kroger is a large grocery store that provides a wide range of quality food and household products, including fresh produce, meats, seafood, dairy, and baked goods. The store is known for its clearance section, which offers a variety of items at great prices, and customers appreciate the savings on gas. However, there are mixed reviews regarding the shopping experience. Some customers report positive experiences, noting that the store is regularly neat and clean. Others express dissatisfaction with the produce quality and the narrow aisles, and some find the cigarette smell unpleasant. There have been complaints about unprofessional behavior from staff, such as a cashier leaving during a transaction without notice. Additionally, there are concerns about employees parking close to the entrance, taking spaces from customers who may need them more. While many appreciate the convenience of self-checkout, issues with store opening times and customer service have led some customers to consider shopping elsewhere. Overall, Kroger remains a popular choice for grocery shopping, though improvements in customer service and store conditions could enhance the experience.
Mrs.Cynthia Payne in bakery had excellent customer service.
June 2025
There was an employee blocking an aisle, headphones in, on their phone, unaware of customers. It made the experience frustrating. I’ve worked in grocery and know it can be done with better customer awareness. Please remind staff to be mindful of the shopping space.
June 2025
Great experience with great team .. Fresh products .. I liked them a lot Very nice people and staff very polite
