Kroger is a large grocery store that offers a wide selection of food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, home goods, and pharmacy items all in one place, making it a convenient shopping destination. Many shoppers appreciate the cleanliness of the store and the helpful staff who assist in locating items. Employees like Muhammed are known for being friendly, professional, and quick at the checkout, which enhances the shopping experience. The store also has dedicated team members who go above and beyond, such as a young employee who helped a customer order a graduation cake during a power outage, ensuring the customer received a beautiful and tasty cake on time. Customers often feel welcomed by staff who greet them with smiles and kindness. However, some concerns have been raised about the store's focus on self-checkout, with some feeling it is unfair and questioning safety measures amid Houston's crime rate. Despite this, many find Kroger to be a reliable place to do their shopping, often returning regularly and trusting the staff for assistance and quality products. Overall, Kroger is seen as a convenient, clean, and friendly store that strives to meet customer needs.
We are here from out of state and could not believe the incredible customer service here by everyone! They were eager to help find items we had trouble finding. Haven't seen customer service like that in a while so it was refreshing!
April 2025
Amazing employee at this store i love this store very helpful in the store
March 2025
two two counts cupcake and three packs cupcake three packs count cupcakes
