La-Z-Boy Home Furnishings & Décor offers a wide selection of stylish and comfortable furniture designed to help customers create their ideal home. The store features sofas, sectionals, chairs, recliners, and more, all customizable to match each individual's look. Known for high-quality construction and craftsmanship, La-Z-Boy also provides professional design services to bring customers’ visions to life, ensuring they feel confident and comfortable in their choices. Customers have praised the store for its excellent customer service and knowledgeable staff. One customer described the experience of selecting a very comfortable, large recliner sofa set perfect for a big family, highlighting the helpfulness of staff members who worked diligently to resolve issues. Another appreciated the patient and informative assistance from a sales associate while building a custom sofa. Several reviews mention staff members like Robin Monet, Tommy Alejandro, Chance Carroll, and Porche, who were described as professional, genuine, and committed to helping customers find the right furniture. Many customers expressed satisfaction with their purchases, from recliners to complete living room sets, emphasizing the comfort, quality, and personalized service received. Overall, La-Z-Boy is recognized for creating a positive shopping experience, with staff dedicated to guiding customers toward furniture that provides comfort and fits their lifestyle.
Return customer, staff are very professional and knowledgeable. Love the Lazy boy recliners, solid product
March 2025
Super friendly, helpful, and no pressure on sales. We had Chance, the salesman helping us.
February 2025
Customer service sucks like a vacuum. Prices are outrageous. Repair shop never calls or updates & you have to wait for months to get a simple repair done because apparently their parts are all made out of some super rare material that is also fragile.
