April and Brittney really came through and helped me customize my hat exactly how I wanted it. Super easy process and they knew what they were doing. If you’re in Houston, this is the only Lids you should be going to — anywhere else is just a waste of time and money.
January 2025
I didn’t get the person’s name but he was awesome. They had my patch set and done in 10mins.
June 2024
It’s a like most lids stores but it’s workable. Customer service was on point. Will return ?