Extra Space Storage on 13033 Jones Rd in Houston, TX offers a wide range of storage options, including drive-up, climate-controlled, and non-climate-controlled units. The facility features convenient drive-in building access, multiple entrance and exit gates, and electronic gate security, ensuring a safe environment. It is ADA compliant with covered drive aisles, parking spaces, and a drive-up climate-controlled section, making access easy for all customers. The location accepts deliveries, has workshop units, and allows vehicles in drive-up units, catering to both personal and commercial needs, including office space. Customers praise the staff for their friendly, professional, and helpful attitude, noting that the facility is always clean, secure, and well-lit, which adds to the feeling of safety. The management is attentive, resolving issues quickly and making the process simple and stress-free. Overall, the location provides excellent service, competitive prices, and a clean, secure environment, making it a reliable choice for storage needs.
Kinderlyn showed great customer service. She helped me move out remotely instead of driving 40 minutes to location.
August 2026
This location has some TRULY amazing and kind people working there!! ANDREA made everything so easy, fun and fast! the gentleman was also such a sweetheart!! I’m telling you with them in the office all of your questions and concerns will be solved/answered! I hope you all have a phenomenal time there!! <3
August 2026
Very Deaf Friendly. The manager name Angela, she’s so sweet and have a good patience. I like the way she communicate with me via writing and gesture to help me understand.
