Lovesac is a furniture store known for its commitment to comfort and adaptability. Customers appreciate the high-quality Sacs and Sactionals that are designed to be washable, changeable, and long-lasting. The in-store experience is often highlighted, with friendly and knowledgeable staff providing excellent customer service. Many reviews mention the helpfulness and patience of the sales team, who guide customers through fabric selections and layout options, ensuring a tailored fit for each home. While the in-store service receives high praise, some customers express frustration with the shipping process, noting a lack of communication regarding delivery timelines. Despite this, the overall sentiment remains positive, with many customers feeling satisfied with their purchases and the assistance they received. Many recommend visiting the store over online purchasing to benefit from the personalized service. With the latest innovations in comfort and sound technology, Lovesac aims to provide not just furniture, but a lifestyle that enhances everyday living.
Excellent service! The person that helped us was very kind, knowledgeable and guided us through the whole process. Would definitely buy from this place again!
December 2023
I’m thrilled with my latest purchase and the excellent service from Foley and Jan (I’m sorry if I misspelled your names). They offered excellent styling tips and made sure I had the best deal and pieces to style my living room.
November 2023
Great customer service at the store!!! Very Helpful and knowledgeable!
