Macy's Men's and Furniture Store offers a positive shopping experience, thanks to its friendly and helpful staff. Customers frequently praise the knowledgeable associates who go above and beyond to assist. For example, a staff member named Mary helped a customer find a shirt not in stock by searching other locations in the city, making the experience pleasant. Another customer appreciated Nabil, who provided expert advice on men's fashion, helping them find the perfect graduation suit. Nabil's attentive and personalized service made their visit stress-free and enjoyable, leaving them confident for their big day. Customers also value the store's great clothing choices and prices, as well as its clean environment. The staff is described as wonderful and eager to answer questions, such as helping customers find colognes and offering engraving services for gifts, which adds a special touch. However, some experiences were less positive. One customer found limited tuxedo options and had to order online, while another was disappointed when a requested item was unavailable, and a staff member incorrectly stated the store no longer carried certain products. Overall, Macy's is seen as a reliable place for men's apparel and gifts, with dedicated staff committed to providing good service.
The customer service rep, Mary, made my experience pleasant. She assisted me throughout the entire process in helping me find what I was looking for. In addition to, one particular shirt that I wanted but was not in stock, she went above and beyond to search other locations in the city to get what I needed. Thank you!
April 2025
Nice things, small selection. I was in and out in less than 20 minutes.
February 2024
First time it this place and i like it friendly staff
