At Marshalls, customers can expect an ever-changing selection of designer brands and products at thrifty prices. The store offers a wide variety of items across different categories, including fashion, shoes, beauty, home, and more. Reviewers praise the store's clean and organized environment, as well as the friendly and helpful staff. However, some customers have noted issues with overcrowding, long lines, and even instances of theft. Overall, Marshalls provides a unique shopping experience, with the potential for great deals and surprises around every corner.