Metro by T-Mobile at 12602 Westheimer Rd offers unbeatable prepaid plans and 5G phones from brands like Apple and Samsung. Customers report a great experience with very helpful and friendly staff who provide great customer service. The team takes their time to ensure devices work before customers leave the store. Many receive great deals, big discounts on plans and new phones, and even free phones or tablets. The service is described as incredible, with staff ensuring comfort and understanding needs. Multiple reviews highlight this location for its best experience and highly recommend it for anyone wanting good service and a great deal on phones or other devices.
The gentleman here are awesome they have GREAT customer service!!
February 2026
Zee was very helpful and tried her best to be as helpful as possible. Great service
January 2026
Ive been a metro customer for a while, when I went in Nick was amazing. He helped with everything that came with switching my phone over. He had amazing customer service skills!
