Metro by T-Mobile at 5930 Renwick Dr Ste F offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and patient staff, with one employee being described as a "shining star" for excellent service. The store staff are helpful, and they assist with choosing plans that include unlimited talk, text, and data. Customers appreciate the kindness and professionalism of employees like Ernesto, especially when purchasing high-end phones like the iPhone 14 Pro Max. However, there are some complaints about poor customer service from certain staff members, highlighting the need for better customer treatment.
Alex, thank you so much for your help today—this Metro by T-mobile store is lucky to have you! You were so patient with customer service it was unbelievable!You’re a shining star and I hope your day was less stressful once I left… uwu
August 2023
Good customer service only the place is very crowded
August 2023
Yesterday I bought an iPhone 14 pro max, many thanks to Mr. Ernesto, he was very kind to all the clients present, I witnessed the moment when the lady was there who alleges that he spoke to her in a bad way, and that is not the truth, she disrespected him and yet he decided to help her
