Metro by T-Mobile has received mixed reviews regarding customer service. Some customers have reported negative experiences, citing unhelpful staff who dismiss requests for assistance. For example, one customer described a situation where an employee refused to help with activating a device. However, there are positive mentions as well. Armaan was praised for providing valuable help, and Rene was recognized for her professionalism and willingness to assist even close to closing time. The store is conveniently located near various restaurants and markets, making it accessible for customers. Overall, while some experiences highlight poor service, others reflect positive interactions with specific employees.
John the employee that help me was awesome nice and really helpful and understanding
April 2024
Thank you Armaan, for your valuable help, you solved all my problems, you are the best!! ?..if you need it, look for it at 11102 Briar Forest 77042
November 2023
11102 Briar Forest Dr Suite CHouston TX, 77042Rene at this location was more than professional and in general a nice human being. I had came to the store 10 minutes before closing and her response was I have all the time in the world for you. She is a wonderful person and employee. Y’all should show her appreciation.... read full comment
