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January 2024 by Jose Azúa
Loud music people smoking ? cigarettes & drugs totally disgusting. Trash everywhere all the busses and trains late as 30 minutes
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January 2024 by Gerald Moore
Awesome!
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January 2024 by Shirlie Samples
STARTED IN 1980 AS BUS OPERATOR! THE GREATEST EXPERIENCE OF A LIFETIME. ENJOYED SO MANY DIFFERENT PEOPLE, CULTURES AND CHANGES OF HOUSTON IN 44 YEARS!! THANKS!!
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January 2024 by Allyson Lesinski
Negligent bus driver shut doors on me, smashed both of my arms. This was an extremely painful incident. Why do these busses not have sensors to prevent such issues? This is a easily preventable issue if bus drivers pay attention, they are responsible for many people's lives. This has been a very stressful and painful definitely unacceptable incident.
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January 2024 by V-Denis Kelly
Very helpful place to get help with metro questions
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December 2023 by Kenneth Shelby
Good transportation but most of the time it smells like weed in almost all routes
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December 2023 by T Brown
In and out
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December 2023 by Kenneth
I lost my bike and over I'm riding the bus and they were able to save it for me I'm so lucky thank you Metro
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December 2023 by Rebbekkah Maeweather
The Transit Authority is very diverse and allows all persons to grow and move up. Employees have many benefits including Childcare assistance and tuition reimbursement.
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December 2023 by Robert Graham
Good place to work
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December 2023 by LaTonya Davis
Great information and no wait.
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December 2023 by Ellisia Thomas
Certain routes are always late, and some drivers see me at the bus stop but refuse to let me in the bus like I’m some smelly hobo or thug. Some drivers are very nice enough to let me in the bus even when I’m running behind. Bus fare is only $1.25, that’s awesome
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October 2023 by judge dreadz
before I decided to write this review I reached out to metro several times about this issue because I just wanted it fixed . So far no response . So. a year ago our bus shelters were removed in several areas of southwest Houston in order to rehab the bus stop or so I thought. Workers poured more concrete however no bus shelters were replaced so for a year now people have had to stand in 100 degree heat for months in full sun light in a concrete box. To add insult they finally put a concrete bench in replace the old shelter, I assume so patrons can cook more efficiently, but no shelter has been replaced. Even more egregious I have noticed the new bus shelters have been erected in the more affluent areas of westheimer buisness district, so once again the people who metro claims to serve the most, those who can't afford a car or can't drive get spit on while metro spends money trying to impress people who will never leave their cars to ride a bus. Thus their goal of reducing traffic is a failure and always will be for who would leave the comfort of their car to stand in the sun and melt waiting on a bus 30 minutes or longer? The first picture is on Harwin right in front of health and human services where many bus riders go all day, the second picture is on westheimer and Hayes street where nobody goes. I have seen the chairman of metro brag about his leadership but if you treat metro riders like this why would anyone vote for you as mayor?
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October 2023 by Lance Robicheaux
You. An get a drink of water or ask metro for your property back that they have.........or not(unfortunately) and could be looking right at your items and just do something illegal instead of return them......sorry I gotta tell these people at least a hint of the the truth
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October 2023 by Jeffrey Bravo
Sometimes you have to decide on walking 45 minutes to your destination, or waiting 45 minutes for a bus that's supposed to be here every ten.I don't know who's in charge of the routes and enforcing these things. But Houston metro is absolutely the worst transit I've ever taken. I have to bring a bicycle with me because half the time I'll need it to get to work or school on time. The bus is either 20 minutes late or 20 minutes early. It's more likely that you'll see two buses traveling together because half the bus drivers don't stop for anyone as they stare you down. Don't even get me started on how disgusting the rail is. The park and ride is always nice though, the only good experience taking the metro.
