Old Navy in Houston offers a wide range of clothing for the entire family, including maternity, women's, men's, and kids' apparel, from casual basics to seasonal items. The store is clean, well-maintained, and staffed with friendly employees who provide good customer service. Staff members, like Ryan, are helpful and go out of their way to assist, even checking other stores for stock. Customers appreciate the convenience of shopping online with in-store pickup and value the store's willingness to match online prices during sales. While most experiences are positive, some mention encountering rude staff during returns. Overall, Old Navy is a popular shopping destination with a good selection, friendly service, and ongoing sales.
Love to come to Old Navy in Westlake because the employees give good customer service to me and to all other people that come in shopping.
July 2023
Ryan was beyond helpful. Star employee that truly helped me today and even called other stores to check if the had the pants I wanted in stock in my size. Will be visiting this location more often because of Ryan
June 2023
He has good clothes although they are a little expensive.
