O'Reilly Auto Parts on Westheimer Road in Houston is a typical auto parts store offering parts, tools, and accessories. It provides many free store services including battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and has a free Loaner Tool program. Reviews note the store is customer oriented with good inventory and parts lookup. Experiences with service vary; some customers report phenomenal, amazing, polite, and efficient service, appreciating the military discount and honesty. Others report a parts professional was very nice but ordered the wrong part, leading to a difficult return. Many customers state they will continue to use the business due to the helpful service received for battery replacement and wiper installation.
Laneal was amazing!! He gave quick and clear help! He was immensely kind and walked me through necessary parts and pricing. He installed the bulbs I needed in my car efficiently, and was smiling and joking the whole time which made my morning! OReillys was fantastic and I’ll be back! Give Laneal a raise!!!!!!
December 2025
Victor is by far the best employee I’ve ran into his costumer service was the best I’ve ever encountered he made me feel home and comfortable give that man a raise and who ever trained him great job !!!!!!! Let’s go Victor
