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March 2024 by Adriana Longoria
I bought motor oil and a long neck funnel there, which they recommended I get. I do know how to put oil in a car. I just hadn't had the need to do it to my 2021 Honda CRV. Well, when I removed the cap, the funnel did not want to go in at all. I wasn't able to take the time to put my head all the way in to see better. It's been drizzling and I'm dressed for work. Besides, there were men arriving and leaving quick, that I felt uncomfortable standing there over the interior of the hood. I went back in to ask for help after I searched on YouTube and couldn't find anything helpful for my 4 cylinder motor. The gentleman at the counter didn't know how to help, but he requested help from people in the back (who were eating around 8am). He tried to help by looking up videos but nothing different than what I had found. After I explained to the lady who came out (with a mouth full of food) to ask me questions, I said All I Need Is For Someone To Come And Check It Out Better For Me. She went back then came to the front to tell me the gentleman in the back was busy with a customer but didn't know what I was talking about.So I asked, Really, No One Is Willing To Help? They just stared at me, so I walked out. It wasn't until I got to a safe place to really be able to get in there to see. The pic attached shows why the funnel couldn't go in. I needed a different, shorter funnel, so I got it and did what I needed to do. This store definitely disappointed! Not like a couple of other O'Reillys that I know.
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March 2024 by G Wat
They have lots of parts. Pricing is reasonable.
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February 2024 by Deanna Strait
Just brought a brand new battery, and J.P. was awesome! He installed my battery quick and easy. I was dreading this process, but he made this experience convenient. Thank you! This store is my go too, and I never had any problems!
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February 2024 by Daee
Gave me the wrong part, went to a different o’reilly got better help
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January 2024 by Alexis Bickham
Love O'Reilly
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December 2023 by Jose Aguilar
Very bad experience, I have been there several times and the truth is, the staff that works there is not helpful.
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December 2023 by Marlene Anzon
Excellent treatment
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November 2023 by Conneicsha Lee
The staff here are very knowledgeable and helpful. AP answered all of my questions about that was going on with my vehicle and gave honest feedback about parts and prices. AP was quick installing my new parts as well. AP does amazing work and has very good customer service skills.
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November 2023 by Sara Sanchez
Jp excelente service,thank you
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October 2023 by Carlos Orozco
Went there to buy a battery. Was told by the employee that their are short staffed. So a Oreillys employee cannot change my battery. 6-8 ppl were working there was 2 customers me included at the store. So I asked to use their tools. I had my tools in my work car. They had all assorted sockets no ratchet. They had wrenches. No 10mm wrench. This was my favorite Oreillys. Now imma go to the one on North Eldridge now on.
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September 2023 by Young Trillionaire
Called part in had mechanic go get it all of sudden it’s absolutely nowhere to be found the give us no explanation
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August 2023 by Tadrian Bell
Good service didn't have the piece I needed though when online said it did
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July 2023 by Chris Moodley
I ordered a part online and paid for it. I received notification that the part will be ready for pickup in an hour. I arrived at the store about an hour and half later and the order was not ready.
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June 2023 by patrick barley
I was stranded at their location really needed. Help trying to work out something to try to get a upper radiator hose young guy didn’t understand the struggle didn’t help me out.
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March 2023 by Miguel Gomez
This marlin guy was funny looking, great customer service though, please give him a tip if you work with him, highly friendly and all that ??
