O'Reilly Auto Parts in Houston, Texas, located at 14138 Hempstead Road, is a customer-focused auto parts store offering a wide range of parts, tools, and accessories. Customers can enjoy various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is noted for its helpful and knowledgeable staff, who provide excellent customer service. Reviews mention specific employees, such as Adam and J.P., who received praise for their professionalism and efficiency in addressing customer needs. Customers appreciate the quick service and the store's ability to handle issues with care. The Loaner Tool program is also highlighted as a valuable service for those needing special tools for repairs. Overall, O'Reilly Auto Parts is recognized for its friendly atmosphere and commitment to customer satisfaction, making it a preferred choice for auto parts in the area.
Richey is so nice and professional on helping me diagnose and change the battery of my car. Right place to seek for help.
May 2026
The assistant manager, Richie, was very helpful and knowledgeable. He told me what I needed and helped me install it right there in the parking lot. Highly recommend!
January 2026
Great customer service! Couldn't be more thankful for the help and being hands on from the staff. The manager, Ms. AP, was beyond helpful and can't thank her enough for helping with my battery. Gliding me with the correct tools and everything! Definitely found my home for AutoParts! Thank you again , Ms. AP. A1 service!
