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January 2024 by Letoya Gilbert
Visited the Memorial City and Galleria locations during Christmas weekend..staff was very helpful at both locations helping me secure “Essential” pieces for my grandsons.
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January 2024 by Jimmie King
20Dec23, I’m going to ruin her nam3, but“Ada-Marie” literally made the experience what it was. She had the most amazing welcoming smile, she searched for items that I showed interest in, she returned my items, joked with me, and then cashed me out. She was very relatable and witty. Her other coworkers let her like build and she had to ask them to help when they seen the work that presented itself. The leadership was sub optimal. But ‘Marie’ absolutely held it down as a worker and human being in general. Certainly hope to see her rise in the ranks or just become something better than these folks. Thank you for the time and service
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November 2023 by Cierra Palmer
I went into the store looking for a very specific item. When I asked the girl folding clothes if they had it and showed her a picture she said no we only have those and pointed me to something totally different. I said, okay. Which was cool no problem but something told me to look one more time. Low and be hold they had a plethora of exact vest I was looking for. When I got to the check out the same girl was there I told her hey the vest are right over there. Then I asked do yall match the prices that you have online? Again her answer was no. Which I have now found out is a COMPLETE LIE. I’m not sure if she didn’t know and just didn’t feel like checking or if she was being spiteful because I found something she claimed they didn’t have . needless to say I wont be back to this location I spent $30 extra dollars because of her careless lazy mistake.
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November 2023 by Tina Snow
Rude manager.Short asian woman looked about 55 and was extremely unprofessional.
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December 2022 by Jacorick Sudds
I fw this place..they always got fly 90s t-shirts and distressed jeans
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November 2022 by Nahlia Connor
I come in here often and the employees don’t ever speak to anyone and they are all rude also they left a censor on my new sweatshirt so I had to pry it off and got the ink all over it don’t go here
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July 2022 by Donald Bowie
Not a big selection I would recommend ordering online and picking up in store
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May 2022 by Joanna Lee
Racist employees. Just enter the store and there was other customer trying on the clothes, but when we we trying, there was a long black hair lady shout out and say we are not allowed to try on while there is no sign saying this. When I ask why we cannot try it and there was other people trying it, the lady just said it’s their policy without any explanation. And she had not even stop her step when there was customer talking to her. Very impolite and not professional.
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May 2022 by Victoria Walker
Left ALL the security tags on. The closest pacsun to me is a 4 hour drive, I have to ship everything back and wait for replacements which will take at least a month. Would've been better off just shopping online.
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March 2022 by Fabian
Very nice store I found some good clothes for me. I love this store they have variety of clothes ? I hope I can come back again on the future
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January 2022 by Fabian E
Very nice store I found some good clothes for me. I love this store they have variety of clothes ? I hope I can come back again on the future
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September 2020 by Jonathan Townsend
Son likes store
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January 2020 by annie i
great employees. i was relieved to know that they still had a buy one get one free deal even after the website stopped doing so (for winter clearance). only downside is that the variety is very limited compared to online and that they have no “changing rooms” sign (just an open entryway at the very back of the store to access changing stalls). not terrible prices but certainly not cheap. good overall!
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December 2019 by Yehya El Zein
They used to have more variety and lower prices
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September 2019 by heat miza
I tried to exchange a jacket that was purchased for me by a friend as a gift but the short fat key holder made up a policy that doesn't exist just so she couldn't exchange it for me. It was a major inconvenience and unprofessional of her to make up policies that doesn't exists