First Service Credit Union - Eldridge is a spacious and conveniently located branch in Houston, equipped with an ATM and staff who can assist members in both English and Spanish. The branch is known for its exceptional service, with a welcoming and attentive team, including employees like Gloria, Jenni, and Estefani Fernandez, who are praised for their professionalism, knowledge, and commitment to resolving member issues. Customers consistently express their satisfaction with the outstanding service they receive at this branch and recommend it highly.
This location is truly exceptional, from the branch manager to the entire team, including Gloria and Jenni. They are always attentive, welcoming, and ready to assist whenever I visit. Their commitment to outstanding service consistently exceeds my expectations. I’m proud to call this my branch!
June 2024
Estefani Fernandez was an absolutely amazing person to work with. She was extremely professional, kind, and understood the issues I was facing the day I was there. She was very knowledgeable about everything and worked diligently to help get my issue resolved. I couldn't recommend her and this branch more!
December 2023
Amazing staff. Always professional. I look forward to coming to see them. I would like for higher management to know that this is the best team I have ever dealt with at a financial institution.
