Petco is a large store with a very large selection of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. This location is clean and well-maintained, with a particularly clean, crystal clear, and well-maintained fish section where the fish look healthy. The store offers full-service grooming, including a "Mini Make Rover" package, veterinarian services, Vetco Vaccination Clinics, and positive dog and puppy training classes. It also provides pet adoption services in partnership with organizations, featuring a room for adoptable cats. The staff is consistently described as kind, attentive, helpful, nice, and knowledgeable, providing great service with assistance for purchases and exchanges. Customers find it a solid place for all their pet needs, from toys and treats to essential supplies, often appreciating the well-organized adoption experience and the ability to shop online for in-store pickup or repeat delivery.
The staff at PETCO Westlayan are great! Cheyenne, Rico and MJ are so knowledgeable about aquatics and offer good advice on tropical fish.
March 2026
Kat assisted us with hermit crabs and she was the kindest and most patient person with my daughters. Will definitely come back here just because of that customer service experience.
February 2026
Very nice hospitality and customer service, which is why they are getting 5 stars. I know this is a chain, so I won't fault them on their lack of inventory, not much in the way of toys and items for medium to large dogs.
