Petco in Houston is highly regarded for its friendly and helpful staff, making it a great place for pet owners. Customers appreciate the knowledgeable employees, especially those who are resourceful and eager to assist, even involving other staff when needed. The store offers a wide variety of products for dogs, cats, fish, birds, reptiles, and small pets, with many customers satisfied with the selection of plants, decorations, and pet supplies. The grooming services are praised as being among the best, and the staff members providing these services are friendly and attentive. A standout feature is the store’s management, particularly a manager who is well-versed in aquatics and helpful in maintaining tank water clarity. Customers also value the positive attitude and genuine care of employees, who go out of their way to help carry items or answer questions. Overall, Petco is seen as a store that provides quality service, a good range of products, and a welcoming environment, making it one of the best pet stores in Houston.