Petco is a health and wellness company dedicated to improving the lives of pets, pet parents, and its own partners. The Houston Petco store located at 10911 Westheimer Rd offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles, all competitively priced. The store's highly qualified professionals provide full-service grooming, veterinary services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for pets. Customers generally have a positive experience at this Petco store, praising the great customer service and friendly staff. The store is known for its good prices, healthy pets, and quality products. However, some customers have had issues, such as unsatisfactory grooming services and discrepancies between the shelf price and the actual price charged at checkout. Additionally, the store's lack of a veterinarian on-site, despite advertising "health" and "total care," has been a source of frustration for some customers. Overall, Petco's Houston location on Westheimer Rd is a convenient and generally well-regarded pet supply store, offering a range of services and products to meet the needs of pet owners in the area.
Not my normal store because it still does not sell prescription food. They said the vet part is about to open and they will have prescription food then but word is the vet has been process for years. Location is convenient with plenty of parking. Big store with big selection and clean. Employees are nice.
June 2024
The Cashier was very Attentive and Patient (I attended with my two-year-old granddaughter. Her name is “Happy”
May 2024
Great customer service! Unfortunately, I don't remember the name of the guy working at the checkout, but he was great! Fast, qualified and very friendly!
