Petco is a welcoming health and wellness company dedicated to improving the lives of pets and their owners. Located at 11615 S. Sam Houston Parkway E in Houston, Petco offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers frequently praise the friendly and helpful staff, who are always eager to assist. Many reviews highlight the staff's genuine love for animals and their commitment to providing excellent service. Visitors appreciate the self-service wash area, where staff guide pet owners through the washing process, supplying everything needed for a successful bath. New pet owners find the store especially accommodating, with employees helping them choose the right food, harnesses, and more. The positive atmosphere extends to the checkout experience, where staff efficiently assist with account setups and promotions. Overall, Petco is recognized for its amazing customer service, knowledgeable team, and dedication to pet care, making it a preferred destination for pet owners and their furry friends.
This location was so great. So very nice just a little hard to see at times. Want to go back again.
May 2024
The store has a nice selection of animal products even some items are discounted and they have dog cakes and cookies and the staff are nice and knowledgeable of the items that they have available
May 2024
It was good they always welcome you when you come in. And ask if you need any help. When I was checking out. I mentioned I had earned a free bag of puppy food. Without skipping a beat. They talked me thru the app and guided me to the barcode they needed to scan!