Petco is a welcoming health and wellness company dedicated to improving the lives of pets and their owners. Located at 11615 S. Sam Houston Parkway E in Houston, Petco offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers frequently praise the friendly and helpful staff, who are always eager to assist. Many reviews highlight the staff's genuine love for animals and their commitment to providing excellent service. Visitors appreciate the self-service wash area, where staff guide pet owners through the washing process, supplying everything needed for a successful bath. New pet owners find the store especially accommodating, with employees helping them choose the right food, harnesses, and more. The positive atmosphere extends to the checkout experience, where staff efficiently assist with account setups and promotions. Overall, Petco is recognized for its amazing customer service, knowledgeable team, and dedication to pet care, making it a preferred destination for pet owners and their furry friends.
Excellent customer service from the staff winter help me out today with My dog. I used the self-washing station first Saturday of the month, which is $10.00. I didn't know that amazing I saved a little money to buy my dog some treats after the bath. The best part is they always have warm water not like in other places.
February 2026
The associate was very helpful in locating items I needed.
January 2026
I like this petco a lot, I just wish the prices weren't so high. The dog food is WOW.
