Petco is a dedicated health and wellness company that focuses on improving the lives of pets and their owners. Located in Houston, Petco offers a wide range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles, all at competitive prices. The store is known for its friendly and compassionate staff, who are always willing to help customers find the right products for their pets. The grooming team is especially praised for their patience and care, treating pets with love even during challenging grooming sessions. Customers appreciate the customer service, with staff taking the time to help them select suitable alternatives when specific products are out of stock. While there has been a concerning incident involving a pet's injury, the swift and compassionate response from management and staff has been noteworthy. They went above and beyond in providing care and support, covering all necessary treatment costs and ensuring the pet's well-being throughout the recovery process. Overall, Petco is recognized for its commitment to customer satisfaction, quality care, and the safety and happiness of pets, making it a trusted choice for pet owners in the community.
Quick, easy, and knowledgeable employees.. Online pick up at this location is the best. I always go inside for pick up because that's just me.. & always sooo fast! Monthly cat program = 1000% the greatest investment.
July 2024
They're fine. How I wish I can adopt immediately the cats displayed in their store .
July 2024
Love the people that work here including the groomers.
