PetSmart is a leading pet supply and services retailer, offering a wide range of products for various pets, including dogs, cats, birds, and small animals. Customers appreciate the clean stores and the opportunity to adopt pets, as many have found beautiful breeds available for adoption. The staff is generally described as nice and helpful, with particular praise for the grooming department, where employees show a true love for animals. They provide patient care and assistance, even helping customers with tasks like choosing names for their pets. The PetHotel is also well-regarded, with staff providing exceptional care for pets when their owners are unavailable. However, some customers have raised concerns about expired products on the shelves, noting that this has been an ongoing issue. Despite this, many continue to enjoy the services offered, including daycare, grooming, and the ability to shop online with convenient pickup options.
Gave me online price match so I didnt have to wait to pick up my order!!! Had a lot of specials running which was great for someone like me who has 2 pets and very low income. I was very satisfied with my service today!!
February 2025
Staff is always friendly and they love my dog Buddy!
February 2025
Friendly staff and good customer service at the Pet Hotel. My dog was ok when I picked her up! Thanks!
