PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of pets like dogs, cats, birds, fish, amphibians, reptiles, and small animals such as guinea pigs, gerbils, hamsters, and mice. Customers appreciate the variety of products available and the convenience of shopping online with options for local pickup within two hours. Many store locations provide additional services like dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The grooming services receive mixed reviews but generally highlight the caring and professional staff. Groomers like Maritza and Ginger are praised for their kindness, attention to detail, and gentle handling of pets, making grooming a positive experience. Pets often leave looking and feeling great, and owners feel confident in the care their animals receive. However, some customers express dissatisfaction with certain grooming experiences, citing issues like additional charges for services included in the full grooming package and nails not being properly trimmed without extra payment. Overall, PetSmart is recognized for its extensive pet product selection and caring grooming staff, though experiences can vary.
