PetSmart is a large retailer offering a wide variety of products and services for many types of pets. The store is generally easy to navigate, though the huge volume of items can sometimes make finding a specific product difficult. Customers report always finding what they need and appreciate the selection. The staff are consistently described as friendly, helpful, knowledgeable, kind, efficient, and kind-hearted. Services like grooming are noted as wonderful, with pets being in great hands. The store is dog-friendly and fosters a sense of trustworthiness, with pets enjoying visits for new toys and treats.
Terrick and the others helped me get exactly what I wanted at a low price. Even helped me schedule a vaccination. Exemplary service!
February 2026
They do a great job making my fur babies feel comfortable and healthy.
July 2024
Had a rude mid age female bearly doing anything asked her about my order, she give me my order with an attitude. The female earlier in the day was nice an she was a bit older dealing w Lotta people in line an she gave no issue. That's why it's a 3 star.
