PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. The store provides a wide range of items to meet the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up their orders at local stores within two hours. Many store locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Shoppers appreciate the helpful and knowledgeable staff, like Baisley, who provided great advice on aquarium supplies and fish, and Jaelynn, who was polite, helpful, and assisted with app issues. Customers often mention positive experiences with the store's friendly service and helpful employees. However, some reviews note occasional issues, such as missing or dead items in packages and less friendly interactions with certain staff members. Overall, PetSmart is recognized as a reliable place for pet supplies and services, with friendly staff and a good selection of products, though experiences can vary with individual employees.
The fish options are great and most of the fish look healthy, but the employes take to much time to hand pick the fish you want, everytime i go there most of the employes can never get me the exact fish i want from out the fish tanks and have a very hard time trying to catch them as well.
June 2025
Placed a door dash this morning some of my bugs are missing ☹️and wax worms were mostly dead out of a 50 count packages 5/18 which probably should of been pulled off the shelf not sold
June 2025
Amazing. Had everything I needed fir my cat to move into our new home
