Plato's Closet Willowbrook is a well-maintained secondhand clothing store that offers a varied selection of brand-name items. While the store can be a bit disorganized at times, with a mixed scent, the staff is generally friendly and professional. Customers can expect a fair buying process, with associates providing clear guidance on clothing preferences and wait times. However, some have reported feeling like a low priority when both buying and selling. The store's buying policies can be confusing, as they accept certain fast-fashion brands but not others. Overall, Plato's Closet Willowbrook provides a fun shopping experience, with clean dressing rooms and knowledgeable staff, though customers should come prepared with their own bags.
Never seem to have time to help customers and are rude
October 2025
Worst location ever they are Hella lazy and MAXXED out on being rude as ever you'll be wasting you time at this place half the time they don't even look at your items just give. You the bat back.
October 2025
Similarly what has been shared here. Terrible customer service, not even looked at. I had no idea could not bring items in trash bags (what every other store accepts) and when I asked if they had any hampers I could buy. Another customer answered, the employee didn't even acknowledge me.
