Pottery Barn is a well-known retailer that offers high-quality home furnishings and decor. With a history dating back to 1949 in Chelsea, New York, the company operates through various channels, including an ecommerce website, catalogs, and stores worldwide. The store features a wide selection of furniture, bedding, and accessories designed to help customers create beautiful and comfortable homes. Customers frequently praise the helpful and knowledgeable staff, who provide excellent customer service and personalized advice. Many reviews highlight the professionalism, attention to detail, and friendly attitude of associates, making shopping enjoyable and smooth. Some customers appreciated the visual design assistance, such as room sketches, which helped them envision their spaces. The displays and collections are often described as beautiful, though some mention minor obstacles like displays covering items. Overall, Pottery Barn is known for its quality products and dedicated staff, creating a positive shopping experience that encourages customers to return for future purchases.
Loved working with Lois who was so personable and helpful with feedback and perspective to answer our bedding questions and ensure a purchase we will be very pleased with.
June 2025
Very helpful and beautiful collections and displays. The only thing was I almost missed the table I was looking for because it was covered with vases with flowers, which also made it difficult to look at in detail. But the customer service was great!
February 2025
Excellent service from the design center. Welcoming store
