About PrimeWay Federal Credit Union - Permanently Closed
PrimeWay Federal Credit Union has provided service to members for decades, with many reporting excellent customer service over many years. Specific staff members are highlighted as professional, kind, patient, honest, brilliant, and tremendously helpful with financial questions and decisions. Services appreciated include remote banking and Zelle for small business owners. While one member reported a very positive fraud resolution experience with a manager, a desire for a better fraud alert system was noted. Overall, long-term members express gratitude and describe it as the best financial decision, citing benefits like avoiding bank fees. The institution is noted as not having a location in the DFW area.
Great Banking family. Mr. Tony, Ms. Tiffany, Tara, Evelyn, Lisbeth, Sandra and anyone else I've missed. Thank you.
April 2023
I appreciate the customer service at the Heights location. I am a small business owner and Primeway FCU have remote banking that help me do business every including Zelle.
December 2022
My experience was not drive-thru, it was Heights walk-in lobby. My experience is consistent excellent customer service for many years.
