Public Storage in Houston offers convenient and well-maintained storage units with a variety of helpful staff. Customers appreciate the friendly and patient service from employees like Chris, Priscilla, Alyssa, and Hiwot, who assist with selecting the right size and navigating the rental process. The facility is well located and in good order, making it easy for customers to find a suitable space. Many reviews highlight the simple online rental process and the availability of online options to skip the counter and go straight to the unit. Staff members are praised for their professionalism, quick responses, and dedication to providing personal attention. Overall, Public Storage provides a reliable and customer-friendly experience, with staff committed to helping customers find the best storage solutions for their needs.