Public Storage in Houston offers convenient storage solutions with no-cost online reservations and the option to skip the counter by using eRental. The staff provides friendly and professional service, with employees like Mandy, Amy, Janine, and Charles going out of their way to assist customers in finding the right storage unit quickly and at better prices. Customers praise the well-maintained property and the attentive customer service, often mentioning their positive experiences with staff who are helpful, friendly, and dedicated to making the process smooth. Overall, Public Storage is a trusted neighborhood location known for great service and quality storage units.