Rent2OwnHQ

Used Cars
Hours: Rent2OwnHQ, a rent-to-own car dealership, has received mixed reviews from its customers. While some have praised the company's amazing customer service, particularly from an employee named Jay, others have expressed deep dissatisfaction with their experience. Several customers have complained about the company's business practices, claiming that they make it easy to get into a vehicle but nearly impossible to keep it. They allege that the monthly payments are exorbitant, often reaching $800 for a "mediocre vehicle." Furthermore, some customers have accused the company of finding reasons to repossess the cars, suggesting that it is a deliberate strategy to restart the process with new customers. On the other hand, a satisfied customer has praised the company's willingness to work with various budgets and their ability to get customers in and out quickly with quality, affordable vehicles. This customer, along with others, has highlighted the excellent customer service provided by the staff, particularly Jay, who is described as helpful, positive, and willing to go above and beyond. However, some customers have reported issues with the company's maintenance and repair services. One customer has experienced multiple problems with their vehicle, including a check engine light that keeps coming back on, and has expressed frustration with the company's hesitation to address these issues fully. Overall, Rent2OwnHQ appears to offer a mixed experience for its customers, with some praising the company's customer service and others criticizing its business practices and the quality of its vehicles and repair services.

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1. Houston, Texas