Ross Dress for Less offers the best brands and latest fashions for family and home at significant discounts. The store can be very busy with long lines, sometimes taking 30 minutes to check out. Experiences with staff vary, with some cashiers being speedy but other interactions being unpleasant. The merchandise selection is mixed; some find new and surprising items like good kitchenware, nice paintings, and specific brand-name goods at excellent prices, while others feel the clothing selection is not great. The store has lots of security present. The overall environment can be hectic, with reports of a strong odor and a generally crowded atmosphere.