Ross Dress for Less offers the best brands and latest fashions for family and home at low prices. The store stays open later than others. Some find it a good retail store with timely refunds. However, the aisles can be too close together and the temperature is often kept too high. The place can look messy, as if hit by a tornado, and could be cleaner with nicer floors. Items can be mismatched in different areas, and staff can seem a bit cold.