Ross Dress for Less offers a wide selection of brand-name items at discounted prices, typically ranging from 20% to 60% off department store prices. Customers appreciate the variety of products available, including latest fashions for family and home. While the store can be disorganized and often has long lines, the checkout process is usually quick. Security is present, which some find reassuring, though it can feel excessive at times. Many shoppers note the friendly and helpful staff, who go out of their way to assist, even when busy. Overall, Ross is seen as a great place for bargains and unique finds.