Southwest INFINITI is a Houston-based INFINITI retail store that offers a full lineup of INFINITI Luxury Cars, Crossovers, and SUVs. Customers can find a large selection of new cars, Certified Pre-Owned vehicles, as well as access to service, parts, and financing. The dealership is praised for its professional and personalized customer service. Reviewers highlight the honesty and straightforwardness of the staff, particularly the service advisors. One customer, Neo, went above and beyond to provide an individualized tutorial on the features of the customer's new INFINITI QX50, even driving on his day off to ensure a smooth experience. Overall, Southwest INFINITI is described as a typical dealer, with prices in line with the current state of the auto industry. Customers consistently report positive experiences, praising the helpfulness and attentiveness of the entire staff.
Appointment went very well. Staff was very helpful, as always.
September 2026
My service advisor, Ryan was knowledgeable and professional. Overall, SW Infiniti's Service Center continues to live up to the excellent standard I've come to expect each time I visit an Infiniti Service Center. Kudos to Ryan!!!
September 2026
Very good service, certified with the service representative knowledge and professional courtesy.
