Southwest INFINITI is a Houston-based INFINITI retail store that offers a full lineup of INFINITI Luxury Cars, Crossovers, and SUVs. Customers can find a large selection of new cars, Certified Pre-Owned vehicles, as well as access to service, parts, and financing. The dealership is praised for its professional and personalized customer service. Reviewers highlight the honesty and straightforwardness of the staff, particularly the service advisors. One customer, Neo, went above and beyond to provide an individualized tutorial on the features of the customer's new INFINITI QX50, even driving on his day off to ensure a smooth experience. Overall, Southwest INFINITI is described as a typical dealer, with prices in line with the current state of the auto industry. Customers consistently report positive experiences, praising the helpfulness and attentiveness of the entire staff.
Went with my dad to help him buy a new car after not purchasing a car for 9 years and they were great, not pushy at all, their pro-pack isn't completely worthless like 99% of other dealers and they let me know it was optional from the start, they also take care of their used cars and actually recondition them
December 2025
Nice enough. Typical dealer. I loved our service advisor. She was honest and straightforward. Prices for anything in the auto industry are just crazy right now…not just this place, but they are no different.
November 2025
Shanna the service advisor was very helpful with my car repairs she kept me updated i would recommend her working with her! 10/10
